![]() If your train company offers ‘Delay Repay’ The amount you can claim depends on which train company you travelled with - check your ticket if you’re not sure. You’re entitled to a full refund if your train was cancelled - it doesn’t matter what type of ticket you bought. If you miss a flight because your train to the airport was delayed or cancelled, contact your travel insurance provider to check if you can claim. Some travel insurers cover the cost of missed flights, if the reason was out of your control. You’ll usually be able to get some money back for a delay or cancellation. If you have a season ticket, the best thing to do is ask at your ticket office or check your train company’s website. If you travelled with Transport for London (TfL), for example on the London Underground, you can find how much you could get and how to claim on their website. ![]() ![]() You should try to claim within 28 days, but some train companies allow longer. You need to keep your train tickets to get a refund. Some train companies will also give you compensation if your train is more than 15 minutes late. If you’re delayed and arrive at your destination more than half an hour late, you’ll usually be able to get some money back. You can get a full refund if your train journey is cancelled.
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